Cycle-time reduction
days → hrs
Across 30+ workflows
From multi-tier supply chain coordination to insurance claims reconciliation to KYC investigations — workflows that span half a dozen systems, take days off cycle times, and free analysts to do the work that matters. Pick your industry.
The patterns customers reach for first. Each one orchestrates 5+ systems, replaces a queue of human handoffs, and ships in production today.
A port closure triggers a coordinated response across tier-1, tier-2, and tier-3 suppliers. Nexus pulls live shipment data, rebalances allocations, drafts revised POs, routes exceptions to category managers, and sends customer-facing ETAs — all before the morning standup.
First notice of loss arrives via web form, mobile app, or call-center API. Nexus enriches with policy data, runs fraud heuristics, calls vendor estimators, reconciles line items against schedule, and routes only edge cases to adjusters. Payout files to treasury in hours, not days.
Custodian and counterparty feeds ingest overnight. Nexus matches trades, classifies breaks, queries reference-data systems for the likely cause, drafts the resolution memo, and either auto-closes (with audit trail) or queues for the trade-support desk. Back-office staff spend their day on the 8% that matter.
Provider portal submission triggers eligibility checks, clinical-criteria lookup, evidence retrieval from the medical-policy corpus, and an LLM-drafted determination cited to source. Clean cases auto-approve. Edge cases land on a clinical reviewer's desk with the evidence already assembled.
An alert fires from the transaction-monitoring system. An agent pulls KYC records, sanction-list hits, beneficial-ownership graphs, adverse-media coverage, and prior case history — composing a tier-1 disposition packet with citations. Investigators triage from a queue of pre-built dossiers instead of starting from scratch.
Referral lands. Nexus verifies insurance, books the right specialist by acuity and geography, sends prep instructions, queues records-release forms, and warm-hands the case to the care team. Patients hear back the same day; coordinators stop chasing fax queues.
Application submits. Nexus pulls credit, verifies income via OFX, parses tax transcripts, runs the policy decision tree, and assembles the underwriter package — including exception flags with source citations. Underwriters review, don't gather.
Customer initiates a return. Nexus checks eligibility against order, fraud signals, and SKU policy. Routing decides refurb, restock, liquidation, or disposal — and the label, the warehouse note, the refund timing, and the customer email all line up. One workflow replaces six.
High-stakes back-office work where every step needs a paper trail and most steps cross five systems. Nexus handles the orchestration; humans handle the judgment calls.
Match overnight feeds, classify breaks, draft resolutions with citations. The trade-support desk works the 8% that need a human.
Credit pulls, income verification, tax-transcript parsing, policy decisions. Underwriters review pre-assembled packets with exceptions flagged.
Alerts trigger an agent that assembles a tier-1 disposition packet with sanctions, beneficial ownership, adverse media — citations included.
Pull positions, prices, corporate-action effects from custodian and admin. Reconcile against accounting. Exceptions land on the controller's desk with the discrepancy already isolated.
Cardholder dispute lands. Nexus pulls auth history, merchant data, and prior cases to draft a Reg-E disposition with the evidence file pre-built.
DocuSign trigger kicks off AML, accreditation, suitability, and side-letter routing. Compliance reviews complete files, not partials.
The lifecycle is long, regulated, and full of handoffs. Nexus collapses the handoffs without compromising the audit trail.
Loss notice, policy lookup, fraud signals, vendor estimates, line-item reconciliation, payout — only edge cases reach an adjuster.
Broker emails arrive. An agent extracts the schedule, queries pricing models, flags risk-appetite mismatches, and routes only in-appetite quotes to underwriters.
Eligibility, clinical criteria, evidence retrieval, drafted determination — clean cases auto-approve, edge cases land with evidence assembled.
Application, MIB, Rx, motor vehicle, lab — pulled, parsed, and run against the rule engine. Underwriters see decisions, not data scavenger hunts.
Cedant submission lands as a stack of attachments. Nexus extracts the bordereau, normalizes against the schema, runs cat-model integrations, and routes for pricing review.
Closed claims with recovery potential get triaged automatically. Demand letters draft from precedent. Recovery actions track to closure.
EHRs, scheduling systems, fax queues, payer portals — Nexus stitches them together so clinicians and coordinators stop being human integration layers.
Referrals trigger eligibility, scheduling by acuity, prep instructions, records-release, and warm hand-off to the care team — same day.
Fax server drops a TIFF. Nexus OCRs, classifies, extracts patient and order details, and routes to the right intake queue or auto-schedules.
Population data identifies gaps. Outreach sequences personalize by patient. Visits get scheduled. Closure is verified against the EHR.
Denial codes drive automated remediation: missing modifier, eligibility re-pull, appeal letter draft. Billers work the appeals worth working.
Onboarding spans CAQH pulls, primary-source verifications, payer enrollments, and DEA checks. Nexus runs them in parallel and tracks expirations.
Pre-meeting, an agent assembles imaging, pathology, prior treatments, and trial-eligibility checks per patient. Clinicians discuss, don't dig.
Validated environments, regulatory tails, and processes that span CROs, sites, and regulators. Nexus lives inside compliant boundaries while erasing the manual coordination.
Adverse-event reports arrive from contact centers, portals, literature feeds. Nexus extracts, deduplicates, codes against MedDRA, and prepares E2B(R3) submissions for medical review.
One workflow per site: regulatory packets, contracts, IRB submissions, lab kits, training. Project managers see exception status, not 400 emails.
Complaints get classified for reportability, routed to investigations, and tracked against regulatory clocks across FDA, EU, and PMDA frameworks.
Agent monitors agency feeds, parses guidance, and drafts impact memos against the active dossier — flagging passages that need a regulatory lead's eye.
SCADA, MES, ERP, EAM, quality systems — none of them talk to each other natively. Nexus is the connective tissue.
Line stop or scrap event triggers immediate root-cause assembly: process data, recent changes, supplier lots, and operator notes — to engineers, ready to act.
Production Part Approval Process: 18-element packet assembled across PLM, quality, and supplier portals, with rev-control built in.
Deviation logged in MES. Nexus drafts the investigation, suggests CAPA from precedent, routes signoffs, and tracks effectiveness checks against schedule.
IoT alert or dealer call triggers parts-availability check, technician matching by skill and geography, and a pre-loaded service packet sent to the truck.
When a port closes, a carrier is late, or demand spikes, the cost is in the response time. Nexus replaces the 4 a.m. spreadsheet with a workflow.
Coordinated reaction across tier-1/2/3 suppliers — reallocations, revised POs, exception routing, customer ETAs — before the morning standup.
POS feeds, inventory positions, and weather signal a SKU surge. Nexus drafts replenishment POs, validates against MOQ and lane capacity, and routes for buyer approval.
Load tender, carrier match, ELD checks, doc capture, OCR-to-invoice match, settlement. The back office handles exceptions, not paperwork.
Req → PO → goods-receipt → invoice — reconciled by the workflow. Discrepancies route to a buyer with the variance already isolated.
EDI 856 lands. Nexus checks pack-list, label, ASN timing. Non-compliant shipments get scored, chargebacks drafted, vendor notified — with proof.
Order fragmentation across channels and platforms is solved at the workflow layer, not by another middleware project.
Eligibility, fraud, SKU policy, refurb-vs-restock-vs-liquidate routing, label, refund timing, customer comms — one workflow replaces six.
Seller signs up. Nexus runs business verification, sanctions, banking, tax, and product-listing review. Approved sellers are live in hours, not weeks.
Cart price-promises an arrival date by simulating allocation across DCs, stores, and 3PL. The promise the workflow makes is the one fulfillment honors.
Markdown proposals from analytics get scored, batched by category, and routed for tiered approval — with margin impact at each tier.
Asset-heavy operations, regulated markets, and outage scenarios where minutes matter. Workflows that orchestrate field ops, SCADA, and customer impact in one place.
SCADA event triggers crew dispatch, ETR estimation, customer notification cascades, and regulatory reporting — all in lockstep.
Underperformance flagged by analytics triggers a diagnostic workflow: pull logs, weather data, manufacturer history. Field tech sees the likely fault before driving out.
Change requests run through hazard reviews, engineering signoffs, and regulatory checks with parallel paths and dependencies tracked.
Customer-of-choice switches orchestrated across MDM, billing, and ISO transactions. Exceptions surface before they hit the contact center.
Order-to-activate flows that touch CRM, OSS/BSS, network inventory, and field dispatch — orchestrated as one workflow instead of seven integrations.
Provisioning fallouts get classified, enriched with downstream-system context, and routed for repair — with auto-remediation for the most common causes.
Inbound trouble tickets get diagnosed via remote signal data and CPE telemetry. An agent walks through known fixes with the customer before any truck rolls.
From order to first-bill across CRM, OSS, billing, and field. Exceptions visible. SLA clocks running. No more spreadsheets.
Inbound and outbound ports orchestrated against LNP timelines, with automated retry, customer notification, and exception routing.
Constituent-facing workflows that span legacy systems and human review — running inside compliant boundaries (FedRAMP, StateRAMP, CJIS, IL5).
Application intake, eligibility determination across data sources, document collection, and case-worker assignment — with a constituent-facing status portal.
Multi-stage review with parallel agency consults, public comment integration, and statutory clock tracking. Reviewers see what's blocking, not what's submitted.
Requests routed by topic, custodian search across systems, redaction-suggestion agent, and statutory-deadline tracking with escalations built in.
From requirements to contract award — every milestone tracked, every approval captured, every artifact archived to records-of-decision standard.
The workflows tech companies build for their own ops — and the ones their internal-tools teams ship to everyone else.
Signup triggers enrichment, scoring, provisioning across product systems, kickoff scheduling, and CSM assignment — with the customer informed at every step.
PagerDuty fires. Nexus pulls metrics, recent deploys, runbooks, and prior incidents. An agent drafts the initial assessment; the SRE team validates and acts.
Joiner/mover/leaver flows touch IdP, SaaS apps, and infra. Quarterly reviews spawn one approval per manager, auto-revoke un-approved access, and report to compliance.
Inbound ticket gets read against the docs, runbooks, and prior cases. The agent either responds directly with citations or escalates with a draft for an engineer.
30 minutes. Pick something painful from your stack. We sketch the graph on a shared canvas and connect at least one of your real systems via MCP.